SOLVERS. TRANSFORMERS. HUMANS.
Catalyst drives the outcomes you need.
Solving complex challenges for almost 20 years has taught us a lot. We’ve codified our way to ensure the right methods are combined with innovative ideas from incredible specialists across service design, experience definition and build.
It enables us to design and build experiences people love to use. Easy to say. Tough to do.
Options for every outcome.
Some of the world’s largest brands work with us to achieve their most important experience goals.
No matter what you’re looking to achieve, there are ways we can get you there.
Market Share.
The Right KPIs.
Cost Reduction.
Experience Innovation.
Culture.
Capability Growth.
Catalyst Complete
When you need the full design and build service.
Catalyst Start
When you need to get going fast.
Catalyst Select
When you have a specific requirement.
Catalyst Transfer
When you need to build in-house skills.
Catalyst Complete
When you need the full design and build service.
The end-to-end process to take you from initial idea to fully operational experience.
Business Discovery
Identifying your current business problems, prioritising them and creating an actionable roadmap.
Experience Definition
Looking at a specific business problem, re-imagining the service design and defining the solution.
Design & Build
Creating a detailed design for the solution then executing on the development, systems integration and testing.
Managed Services
Maintaining, supporting, analysing and enhancing the solution over time.
Catalyst Start
When you need to get going fast.
Two ways to get your project off to a flying start.
Ignition session
A one-day workshop that identifies the core problem to be solved and builds stakeholder alignment around users, goals and technology.
Sprint
A UX, design or technology sprint that is focused on rapidly addressing a key issue in just a few weeks.
Catalyst Select
When you have a specific requirement.
Focused effort to accelerate your process or to resolve clearly defined issues.
Product review
Identifying ways to improve an existing experience.
Team build-out
Supplementing your team or your partners with Concentrix Tigerspike experts.
Proof of concept
Testing an idea with users or proving out a particular technology.
Research
Helping you learn more about your users, competitors or the market.
Catalyst Transfer
When you need to build in-house skills.
Building your internal teams, and establishing your processes.
Our consultancy and coaching service enables you to:
- Identify skills gaps
- Define team structures
- Stand up innovation teams
- Establish best practices and governance frameworks
Get more information.
Get a project going.
Get in touch.
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